Refund Policy

At About Time Coaching, we strive to provide effective coaching sessions that empower our clients to achieve their desired outcomes. We understand that coaching may not be the right fit for everyone. 

Therefore, we offer a refund for a single coaching session, subject to the following conditions:

  • The client must submit a written refund request within 48 hours of the coaching session.
  • The written request must clearly explain that the coaching session did not provide any new insights or guidance on how to move forward in the specific area covered.
  • The refund applies to the single coaching session fee only and does not cover the entire coaching program.
  • If the client is enrolled in a coaching program, the program may continue as scheduled at the agreedupon fees.
  • In the event that two refund requests are made within any 12month period, both requests will be honoured under the terms above, but the coaching agreement will be terminated.

 

At About Time Coaching, we value client satisfaction and strive to ensure a positive coaching experience in each session. Please reach out to us if you have any questions or concerns regarding our refund policy.